Support

Large Biotech with multiple ERP software platformshell

• All ongoing support for Oracle Fusion Cloud instance

• Planning, Management, and execution of ongoing patch/clone/test cadence within oracle cloud.

• Multiple integrations between Oracle Fusion and other ERP instances to ensure synchronization of all user access, data availability and consistency across platforms etc.

• Management and remediation of optional and forced patch updates to ensure fidelity to SOX, FDA, and GxP commitments and ongoing auditability to those standards.

• User support of all systems including breakfix, training, upgrades, technical and business improvements etc.